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animation_speed_curve__hover_enabled=&#8221;ease-in-out&#8221; hover_transition_duration__hover=&#8221;300ms&#8221; hover_transition_duration__hover_enabled=&#8221;300ms&#8221; hover_transition_delay__hover=&#8221;0ms&#8221; hover_transition_delay__hover_enabled=&#8221;0ms&#8221; hover_transition_speed_curve__hover=&#8221;ease&#8221; hover_transition_speed_curve__hover_enabled=&#8221;ease&#8221;][et_pb_row _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;91.9%&#8221; max_width=&#8221;1150px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|7px|27px|7px|false|true&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.8&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;]<p>O m\u00f3dulo de <strong>Checklists<\/strong> ajuda voc\u00ea a <strong>padronizar rotinas<\/strong> e garantir que informa\u00e7\u00f5es importantes sejam registradas pelos condutores <strong>direto no app do motorista<\/strong>.<br \/>Em vez de depender de mensagens avulsas, planilhas ou confer\u00eancias manuais, voc\u00ea cria um <strong>modelo de perguntas<\/strong> e o motorista preenche no dia a dia \u2014 gerando hist\u00f3rico, rastreabilidade e indicadores.<\/p>\n<p><span style=\"font-size: large;\"><strong>Para que serve na pr\u00e1tica<\/strong><\/span><\/p>\n<p>Voc\u00ea pode usar checklists para:<\/p>\n<ul>\n<li><strong>Inspe\u00e7\u00f5es do ve\u00edculo<\/strong> (antes de sair, ao retornar, troca de turno)<\/li>\n<li><strong>Rotinas operacionais<\/strong> (itens de seguran\u00e7a, equipamentos obrigat\u00f3rios, documenta\u00e7\u00e3o)<\/li>\n<li><strong>Registro de ocorr\u00eancias<\/strong> (avarias, falhas, observa\u00e7\u00f5es do condutor)<\/li>\n<li><strong>Auditoria e controle<\/strong> (hist\u00f3rico de respostas e rastreabilidade do processo)<\/li>\n<li><strong>A\u00e7\u00e3o r\u00e1pida em problemas<\/strong>, usando marca\u00e7\u00f5es que ajudam a filtrar ocorr\u00eancias nas respostas<\/li>\n<\/ul>\n<p>Cada gestor pode criar checklists personalizados conforme a necessidade da frota, por tipo de ve\u00edculo, rota, opera\u00e7\u00e3o ou processo interno.<\/p>\n<p><span style=\"font-size: large;\"><strong>Como funciona a tela inicial<\/strong><\/span><\/p>\n<p>A tela inicial \u00e9 o seu <strong>painel de controle<\/strong> dos checklists. Nela, voc\u00ea:<\/p>\n<ul>\n<li>visualiza todos os checklists cadastrados<\/li>\n<li>controla quais est\u00e3o <strong>ativos<\/strong> (dispon\u00edveis no app do motorista)<\/li>\n<li>acompanha indicadores de uso e ades\u00e3o<\/li>\n<\/ul>\n<p><span style=\"font-size: large;\"><strong>O que voc\u00ea v\u00ea na lista<\/strong><\/span><\/p>\n<p><span style=\"font-size: large;\"><strong><\/strong><\/span><\/p>\n<ul>\n<li><strong>Ativo<\/strong>: liga\/desliga para controlar se o checklist aparece para os condutores no app<\/li>\n<li><strong>Nome<\/strong>: para identificar o objetivo (ex.: \u201cSa\u00edda \u2013 Ve\u00edculos Leves\u201d, \u201cRetorno \u2013 Caminh\u00e3o\u201d)<\/li>\n<li><strong>Conclu\u00eddos<\/strong>: quantidade de respostas finalizadas<\/li>\n<li><strong>Taxa de conclus\u00e3o<\/strong>: percentual de checklists iniciados que foram conclu\u00eddos (indicador de ades\u00e3o)<\/li>\n<li><strong>Tempo m\u00e9dio de resposta<\/strong>: tempo m\u00e9dio que os condutores levam para finalizar<\/li>\n<li><strong>\u00daltima resposta<\/strong>: data da resposta mais recente<\/li>\n<li><strong>Data de cria\u00e7\u00e3o<\/strong>: ajuda a identificar checklists novos, antigos ou modelos de teste<\/li>\n<\/ul>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2026\/02\/Captura-de-tela-2026-02-03-104839.png&#8221; title_text=&#8221;Captura de tela 2026-02-03 104839&#8243; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;]<p><span style=\"font-size: large;\"><strong>Como navegar mais r\u00e1pido<\/strong><\/span><\/p>\n<p><strong>Pesquisar<\/strong><\/p>\n<ul>\n<li>Use a busca para localizar um checklist pelo nome.<\/li>\n<\/ul>\n<p><strong>Ordenar colunas<\/strong><\/p>\n<ul>\n<li>Passe o mouse no t\u00edtulo das colunas e clique para ordenar (maior \u2192 menor ou vice-versa).<br \/>Ex.: ver primeiro os checklists mais conclu\u00eddos, mais recentes ou com maior tempo m\u00e9dio.<\/li>\n<\/ul>\n<p><span style=\"font-size: large;\"><strong>A\u00e7\u00f5es dispon\u00edveis no menu (<\/strong><strong>\u22ef)<\/strong><\/span><\/p>\n<p>No menu de tr\u00eas pontos de cada checklist, voc\u00ea pode:<\/p>\n<p><strong>Editar:\u00a0<\/strong>Altera um checklist j\u00e1 criado.<\/p>\n<blockquote>\n<p><strong>Importante:<\/strong> a plataforma <strong>mant\u00e9m o hist\u00f3rico<\/strong> das respostas anteriores (elas n\u00e3o mudam). A edi\u00e7\u00e3o vale apenas para <strong>novas respostas<\/strong>, a partir do momento da altera\u00e7\u00e3o.<\/p>\n<\/blockquote>\n<p><strong>Duplicar: <\/strong><span style=\"font-size: 14px;\">Cria uma c\u00f3pia do checklist para reaproveitar o formato e ajustar apenas as perguntas.<\/span><\/p>\n<p><strong>Pr\u00e9-visualizar: <\/strong><span style=\"font-size: 14px;\">Abre uma janela com a vis\u00e3o do checklist como o condutor ver\u00e1 no app do motorista (ideal para validar antes de usar).<\/span><\/p>\n<p><strong>Ver respostas: <\/strong><span style=\"font-size: 14px;\">Abre o detalhamento das respostas daquele checklist.<\/span><\/p>\n<p><strong>Excluir: <\/strong><span style=\"font-size: 14px;\">Abre um pop-up de confirma\u00e7\u00e3o e permite marcar uma op\u00e7\u00e3o para excluir tamb\u00e9m as respostas (caso voc\u00ea queira remover tudo, n\u00e3o apenas o modelo).<\/span><\/p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2026\/02\/chrome-capture-2026-02-04.gif&#8221; title_text=&#8221;chrome-capture-2026-02-04&#8243; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<p><span style=\"font-size: large;\"><strong>Como criar um checklist<\/strong><\/span><\/p>\n<p>Para criar um checklist do zero, clique em <strong>Novo checklist<\/strong> e siga o passo a passo:<\/p>\n<p><strong>1) Preencha as informa\u00e7\u00f5es b\u00e1sicas<\/strong><\/p>\n<ul>\n<li>Em <strong>Nome do checklist<\/strong>, digite um nome claro para facilitar a organiza\u00e7\u00e3o e a busca.<\/li>\n<li>Em <strong>Ve\u00edculos<\/strong>, selecione para quais ve\u00edculos esse checklist se aplica.<\/li>\n<\/ul>\n<p><strong>Importante:<\/strong> no app do motorista, o condutor informa a <strong>placa completa<\/strong> e, depois de confirmar, ele v\u00ea <strong>apenas os checklists vinculados \u00e0quele ve\u00edculo<\/strong>.<br \/>Por isso, ao selecionar os ve\u00edculos, pense em quais checklists devem aparecer para cada placa.<\/p>\n<ul>\n<li>(Opcional) Marque <strong>Ativar ap\u00f3s salvar<\/strong> para que o checklist j\u00e1 fique dispon\u00edvel assim que voc\u00ea concluir.<\/li>\n<\/ul>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2026\/02\/chrome-capture-2026-02-04-1.gif&#8221; title_text=&#8221;chrome-capture-2026-02-04 (1)&#8221; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;]<p><strong>2) Adicione perguntas<\/strong><\/p>\n<p>Clique em <strong>Adicionar pergunta<\/strong> e escolha o tipo:<\/p>\n<ul>\n<li><strong>Escolha \u00fanica<\/strong>: o condutor seleciona apenas 1 op\u00e7\u00e3o<\/li>\n<li><strong>M\u00faltipla escolha<\/strong>: o condutor pode selecionar mais de 1 op\u00e7\u00e3o<\/li>\n<li><strong>Texto curto<\/strong>: resposta r\u00e1pida<\/li>\n<li><strong>Texto longo<\/strong>: resposta mais detalhada<\/li>\n<\/ul>\n<p>Depois, preencha o campo <strong>Pergunta<\/strong>.<br \/>Se o tipo for <strong>Escolha \u00fanica<\/strong> ou <strong>M\u00faltipla escolha<\/strong>, cadastre as <strong>op\u00e7\u00f5es de resposta<\/strong>.<\/p>\n<p><strong>3) Marque op\u00e7\u00f5es que indicam \u201cproblema\u201d (!)<\/strong><\/p>\n<p>Nas perguntas de <strong>Escolha \u00fanica<\/strong> e <strong>M\u00faltipla escolha<\/strong>, voc\u00ea pode marcar a caixa \u201cIndicar um problema\u201d com a exclama\u00e7\u00e3o <strong>(!)<\/strong> ao lado de uma op\u00e7\u00e3o para indicar que ela representa um problema.<\/p>\n<ul>\n<li>Essa marca\u00e7\u00e3o <strong>n\u00e3o aparece<\/strong> para o condutor no app.<\/li>\n<li>Ela serve para o gestor <strong>filtrar respostas com problema<\/strong> mais rapidamente e agir com prioridade.<\/li>\n<\/ul>\n<p><strong>Exemplo:<\/strong><\/p>\n<ul>\n<li>Pergunta: \u201cO ve\u00edculo est\u00e1 com problema em algum item?\u201d<\/li>\n<li>Op\u00e7\u00f5es: \u201cVidro\u201d, \u201cAr-condicionado\u201d, \u201cMotor\u201d, \u201cN\u00e3o\u201d<\/li>\n<li>Voc\u00ea pode marcar <strong>(!)<\/strong> em \u201cVidro\u201d, \u201cAr-condicionado\u201d e \u201cMotor\u201d.<\/li>\n<\/ul>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2026\/02\/chrome-capture-2026-02-04-2.gif&#8221; title_text=&#8221;chrome-capture-2026-02-04 (2)&#8221; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;]<p><strong>4) Defina regras da pergunta<\/strong><\/p>\n<p>Em cada pergunta, voc\u00ea pode configurar:<\/p>\n<ul>\n<li><strong>Obrigat\u00f3ria<\/strong>: o condutor s\u00f3 consegue concluir o checklist se responder essa pergunta.<\/li>\n<li><strong>Permitir anexar foto<\/strong>: permite que o condutor tire uma foto e anexe na resposta.<br \/><strong>Obs.:<\/strong> o condutor usa apenas a c\u00e2mera do celular (n\u00e3o \u00e9 poss\u00edvel anexar fotos da galeria).<\/li>\n<\/ul>\n<p><strong>5) Organize e ajuste as perguntas<\/strong><\/p>\n<ul>\n<li>Para incluir mais perguntas, clique em <strong>+ Adicionar pergunta<\/strong><\/li>\n<li>Para reordenar a sequ\u00eancia, use as <strong>setas para cima\/baixo<\/strong> no canto superior direito de cada pergunta<\/li>\n<li>Para excluir, clique no <strong>\u00edcone de lixeira<\/strong><\/li>\n<\/ul>\n<p><strong>6) Pr\u00e9-visualize e salve<\/strong><\/p>\n<ul>\n<li>Para ver o checklist como o condutor ver\u00e1 no app, clique em <strong>Pr\u00e9-visualizar<\/strong> (canto inferior esquerdo).<\/li>\n<li>Se estiver tudo certo, clique em <strong>Salvar<\/strong>.<\/li>\n<\/ul>\n<p>Se voc\u00ea marcou <strong>Ativar ap\u00f3s salvar<\/strong>, o checklist j\u00e1 come\u00e7a a valer.<br \/>Se n\u00e3o marcou, voc\u00ea pode ativar manualmente quando preferir.<\/p>\n<p><strong>7) Cancelar<\/strong><\/p>\n<p>Se n\u00e3o quiser continuar, clique em <strong>Cancelar<\/strong>.<br \/><strong>Aten\u00e7\u00e3o:<\/strong> a plataforma <strong>n\u00e3o salva o progresso<\/strong> da cria\u00e7\u00e3o. Se cancelar, ser\u00e1 necess\u00e1rio recome\u00e7ar do zero depois.<\/p>\n<p><span style=\"font-size: large;\"><strong>Como analisar as respostas do checklist<\/strong><\/span><\/p>\n<p>A aba <strong>Respostas<\/strong> mostra os preenchimentos feitos pelos condutores. Aqui, cada linha da tabela representa <strong>uma resposta<\/strong> (um checklist respondido por um motorista).<\/p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2026\/02\/2026-02-04_16h33_23.png&#8221; title_text=&#8221;2026-02-04_16h33_23&#8243; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221;]<p><strong>Indicadores no topo da tela<\/strong><\/p>\n<p>Acima da tabela, voc\u00ea tem um resumo do per\u00edodo selecionado:<\/p>\n<ul>\n<li><strong>Respostas<\/strong>: total de checklists respondidos no per\u00edodo (mede volume e execu\u00e7\u00e3o da rotina)<\/li>\n<li><strong>Taxa de conclus\u00e3o<\/strong>: propor\u00e7\u00e3o de checklists conclu\u00eddos em rela\u00e7\u00e3o aos iniciados<br \/>Uma taxa baixa pode indicar checklist longo\/dif\u00edcil, falta de tempo do condutor ou baixa ades\u00e3o.<\/li>\n<li><strong>Problemas<\/strong>: quantidade de ocorr\u00eancias marcadas como problema (op\u00e7\u00f5es com <strong>!<\/strong>)<br \/>Ajuda a identificar aumento de falhas no per\u00edodo.<\/li>\n<li><strong>Ve\u00edculos com problemas<\/strong>: quantos ve\u00edculos diferentes tiveram pelo menos um problema registrado<br \/>Ajuda a entender se os problemas est\u00e3o concentrados em poucos ve\u00edculos ou espalhados.<\/li>\n<li><strong>Varia\u00e7\u00e3o (\u2192 %)<\/strong>: mostra a varia\u00e7\u00e3o em rela\u00e7\u00e3o ao mesmo per\u00edodo anterior (tend\u00eancia)<\/li>\n<\/ul>\n<p><strong>Como abrir a resposta completa<\/strong><\/p>\n<ol>\n<li>Encontre a linha desejada<\/li>\n<li>Clique na seta <strong>(&gt;)<\/strong> \u00e0 direita da linha para abrir o detalhamento daquela resposta<\/li>\n<\/ol>\n<p><span style=\"font-size: large;\"><strong>Como usar os filtros<\/strong><\/span><\/p>\n<p>Voc\u00ea pode refinar a lista por:<\/p>\n<ul>\n<li><strong>Com problema<\/strong><\/li>\n<li><strong>Sem problema<\/strong><\/li>\n<li><strong>Nome do checklist<\/strong><\/li>\n<\/ul>\n<p><strong>Dica:<\/strong> combine filtros para priorizar tratativas (ex.: <strong>\u201cCom problema\u201d + um checklist espec\u00edfico<\/strong>).<\/p>\n<p><strong>Ordenar colunas<\/strong><\/p>\n<p>Passe o mouse no t\u00edtulo das colunas e clique para ordenar.<br \/>Isso facilita an\u00e1lises r\u00e1pidas (ex.: ver primeiro respostas com mais problemas, ou ordenar por dados mais relevantes para voc\u00ea).<\/p>\n<p><span style=\"font-size: large;\"><strong>Recomenda\u00e7\u00f5es de boas pr\u00e1ticas<\/strong><\/span><\/p>\n<ul>\n<li>Padronize nomes de checklists com um padr\u00e3o f\u00e1cil de buscar (ex.: <strong>\u201cSa\u00edda \u2013 Leves\u201d<\/strong>, <strong>\u201cRetorno \u2013 Pesados\u201d<\/strong>, <strong>\u201cTroca de turno \u2013 Filial X\u201d<\/strong>).<\/li>\n<li>Use a marca\u00e7\u00e3o <strong>(!)<\/strong> com crit\u00e9rio: marque apenas op\u00e7\u00f5es que realmente exigem prioriza\u00e7\u00e3o.<\/li>\n<li>Se voc\u00ea precisa de evid\u00eancia visual, habilite <strong>Permitir anexar foto<\/strong> em perguntas-chave.<\/li>\n<li>Revise periodicamente checklists com <strong>baixa taxa de conclus\u00e3o<\/strong> (pode estar longo, confuso ou repetitivo).<\/li>\n<\/ul>\n<p><span style=\"font-size: large;\"><strong>D\u00favidas frequentes (FAQ)<\/strong><\/span><\/p>\n<ul>\n<li><strong>Onde o condutor preenche o checklist?<\/strong><br \/>No <strong>app do motorista<\/strong>. O condutor pode buscar por &#8220;Mobi7 Driver&#8221; na App Store ou Play Store. Tamb\u00e9m, os links de download est\u00e3o abaixo:<\/li>\n<li><b>\u00a0Android:<\/b> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=io.mobi7driver.app.homolog\">https:\/\/play.google.com\/store\/apps\/details?id=io.mobi7driver.app.homolog<\/a><\/li>\n<li><b>\u00a0iOS:<\/b> <a href=\"https:\/\/apps.apple.com\/us\/app\/mobi7-driver\/id6743863482\">https:\/\/apps.apple.com\/us\/app\/mobi7-driver\/id6743863482<\/a><strong><\/strong><\/li>\n<\/ul>\n<p><strong><\/strong><\/p>\n<ul>\n<li><strong>Como o condutor encontra o checklist correto?<\/strong><br \/>Ele informa a <strong>placa completa<\/strong> no app e visualiza apenas os checklists vinculados \u00e0quele ve\u00edculo.<\/li>\n<li><strong>Posso criar checklists diferentes para ve\u00edculos diferentes?<\/strong><br \/>Voc\u00ea escolhe quais ve\u00edculos cada checklist atende durante a cria\u00e7\u00e3o.<\/li>\n<li><strong>Editei um checklist. Vou perder as respostas antigas?<\/strong><br \/>N\u00e3o. As respostas anteriores ficam inalteradas. A edi\u00e7\u00e3o vale apenas para as novas respostas a partir do momento da altera\u00e7\u00e3o.<\/li>\n<li><strong>Como reaproveitar um checklist j\u00e1 pronto?<\/strong><br \/>Use <strong>Duplicar<\/strong> no menu (\u22ef) e edite s\u00f3 o que precisar.<\/li>\n<li><strong>Como vejo como o motorista ver\u00e1 o checklist?<\/strong><br \/>Use <strong>Pr\u00e9-visualizar<\/strong> no menu (\u22ef) ou na tela de cria\u00e7\u00e3o, antes de salvar.<\/li>\n<li><strong>O que significa \u201cproblema\u201d nas respostas?<\/strong><br \/>S\u00e3o respostas em que o condutor selecionou op\u00e7\u00f5es que o gestor marcou com <strong>!<\/strong> na cria\u00e7\u00e3o do checklist (isso ajuda a filtrar e priorizar a tratativa).<\/li>\n<li><strong>Se eu excluir um checklist, as respostas somem tamb\u00e9m?<\/strong><br \/>Ao excluir, aparece uma confirma\u00e7\u00e3o com a op\u00e7\u00e3o de excluir tamb\u00e9m as respostas. 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