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A exporta\u00e7\u00e3o de usu\u00e1rios permite baixar um arquivo em Excel<\/strong> com os dados que est\u00e3o listados no m\u00f3dulo Usu\u00e1rios<\/strong>. Isso \u00e9 \u00fatil para confer\u00eancia, auditoria, relat\u00f3rios internos ou para compartilhar a lista com outras pessoas da equipe.<\/p>\n

\n

Importante: a plataforma sempre exporta exatamente o que estiver sendo exibido\/filtrado no momento da exporta\u00e7\u00e3o<\/strong>.<\/p>\n<\/blockquote>\n

Como exportar a planilha (passo a passo)<\/strong><\/h2>\n

1. Acesse o menu Usu\u00e1rios<\/strong>.<\/p>\n

2. No canto superior direito da tela, clique em <\/span>Exportar<\/strong>.<\/span><\/p>\n

3. Aguarde a plataforma gerar o arquivo.<\/span><\/p>\n

4. Baixe e abra o arquivo em <\/span>Excel<\/strong> (ou outra ferramenta compat\u00edvel).<\/span><\/p>\n

\u2705 Pronto! O arquivo gerado incluir\u00e1 os dados conforme aparecem no m\u00f3dulo no momento da exporta\u00e7\u00e3o.<\/p>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/12\/2025-12-22_10h48_19.png” _builder_version=”4.9.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ title_text=”2025-12-22_10h48_19″][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

Exportar com filtros<\/strong><\/h2>\n

Se voc\u00ea quiser exportar apenas uma parte da sua base (por exemplo, s\u00f3 motoristas ou s\u00f3 usu\u00e1rios de um grupo), aplique os filtros antes de exportar.<\/p>\n

Como fazer<\/h3>\n

1. Acesse o m\u00f3dulo <\/span>Usu\u00e1rios.<\/strong><\/h3>\n

2. Aplique um ou mais filtros (veja as op\u00e7\u00f5es abaixo).<\/span><\/h3>\n

3. Confirme que a listagem na tela ficou do jeito que voc\u00ea deseja exportar.<\/span><\/h3>\n

4. Clique em <\/span>Exportar<\/strong>.<\/span><\/h3>\n

\ud83d\udccc Regra principal:<\/strong> o Excel vai sair com o resultado filtrado<\/strong>, n\u00e3o com todos os usu\u00e1rios.<\/p>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/12\/chrome-capture-2025-12-22.gif” _builder_version=”4.9.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ title_text=”chrome-capture-2025-12-22″][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

<\/strong><\/h2>\n

Quais filtros est\u00e3o dispon\u00edveis<\/strong><\/h2>\n

1) Grupos<\/h4>\n

Permite filtrar por grupos de usu\u00e1rios<\/strong>, se algum Master<\/strong> ou Administrador<\/strong> tiver criado grupos na plataforma.<\/p>\n

Quando usar:<\/strong> exportar usu\u00e1rios por \u00e1rea, filial, unidade, time ou qualquer agrupamento criado internamente.<\/p>\n

<\/p>\n

2) Perfis<\/h4>\n

Filtra pelos tipos de perfil cadastrados na plataforma:<\/p>\n

    \n
  • \n

    Master<\/strong><\/p>\n<\/li>\n

  • \n

    Administrador<\/strong><\/p>\n<\/li>\n

  • \n

    Contato<\/strong><\/p>\n<\/li>\n

  • \n

    Membro<\/strong><\/p>\n<\/li>\n

  • \n

    Motorista<\/strong><\/p>\n<\/li>\n

  • \n

    Operador<\/strong><\/p>\n<\/li>\n<\/ul>\n

    Quando usar:<\/strong> exportar apenas usu\u00e1rios com um papel espec\u00edfico (ex.: somente motoristas).<\/p>\n

    <\/p>\n

    3) Com identificador<\/h4>\n

    Mostra apenas usu\u00e1rios que possuem c\u00f3digo de identificador do iButton<\/strong> cadastrado.<\/p>\n

    Quando usar:<\/strong> conferir quem j\u00e1 est\u00e1 com identificador vinculado.<\/p>\n

    <\/p>\n

    4) Sem identificador<\/h4>\n

    Mostra apenas usu\u00e1rios sem<\/strong> c\u00f3digo de identificador (iButton) cadastrado.<\/p>\n

    Quando usar:<\/strong> identificar pend\u00eancias de cadastro de identificador.<\/p>\n

    <\/p>\n

    5) CNH vencida<\/h4>\n

    Filtra usu\u00e1rios com CNH vencida<\/strong>, desde que a CNH e a data de vencimento tenham sido cadastradas no momento da cria\u00e7\u00e3o (ou edi\u00e7\u00e3o) do usu\u00e1rio por um Master<\/strong> ou Administrador<\/strong>.<\/p>\n

    Quando usar:<\/strong> gerar uma lista de a\u00e7\u00e3o para regulariza\u00e7\u00e3o\/atualiza\u00e7\u00e3o de CNHs.<\/p>\n

    <\/p>\n

    Problemas comuns (e como resolver)<\/strong><\/h2>\n

    \u201cO Excel veio com menos usu\u00e1rios do que eu esperava\u201d<\/h4>\n
      \n
    • Revise os filtros aplicados: a exporta\u00e7\u00e3o sempre segue o que est\u00e1 filtrado na tela<\/strong>.<\/li>\n
    • \n

      Limpe os filtros e exporte novamente, se a inten\u00e7\u00e3o for pegar todos.<\/p>\n<\/li>\n<\/ul>\n

      \u201cCNH vencida n\u00e3o aparece para ningu\u00e9m\u201d<\/h4>\n
        \n
      • Confirme se a CNH e a data de vencimento<\/strong> foram cadastradas nos usu\u00e1rios.<\/li>\n
      • \n

        Sem essa informa\u00e7\u00e3o preenchida, o filtro n\u00e3o ter\u00e1 resultados.<\/p>\n<\/li>\n<\/ul>\n

        <\/p>\n

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