{"id":26105,"date":"2025-05-21T16:10:09","date_gmt":"2025-05-21T13:10:09","guid":{"rendered":"https:\/\/ajuda.mobi7.com.br\/user-area\/?p=26105"},"modified":"2025-10-29T19:47:26","modified_gmt":"2025-10-29T16:47:26","slug":"como-autorizar-motoristas-em-veiculos-com-identificacao-obrigatoria","status":"publish","type":"post","link":"https:\/\/ajuda.mobi7.com.br\/user-area\/como-autorizar-motoristas-em-veiculos-com-identificacao-obrigatoria\/","title":{"rendered":"Como autorizar motoristas em ve\u00edculos com identifica\u00e7\u00e3o obrigat\u00f3ria?"},"content":{"rendered":"

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header_2_line_height__hover_enabled=”1em” header_2_text_shadow_style__hover=”none” header_2_text_shadow_style__hover_enabled=”none” header_2_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_2_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” header_3_letter_spacing__hover=”0px” header_3_letter_spacing__hover_enabled=”0px” header_3_text_shadow_style__hover=”none” header_3_text_shadow_style__hover_enabled=”none” header_3_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_3_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Na Mobi7, temos duas funcionalidades diferentes para a identifica\u00e7\u00e3o do condutor para complementar as solu\u00e7\u00f5es para a sua frota: a Identifica\u00e7\u00e3o do Motorista<\/a> e a Identifica\u00e7\u00e3o Obrigat\u00f3ria<\/strong>. Nelas, cada motorista possui um dispositivo identificador, tamb\u00e9m chamado de iButton, que nada mais \u00e9 do que um chaveiro em forma de tag.<\/p>\n

Com a Identifica\u00e7\u00e3o Obrigat\u00f3ria, o motorista \u00e9 obrigado a apresentar um dispositivo identificador para ligar o ve\u00edculo e o gestor da frota pode definir quais ve\u00edculos aquele dispositivo ter\u00e1 a permiss\u00e3o de usar. Isso traz muito mais seguran\u00e7a para a sua frota e otimiza a sua gest\u00e3o!<\/p>\n

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Identifica\u00e7\u00e3o do Motorista x Identifica\u00e7\u00e3o Obrigat\u00f3ria:<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.5.8″ text_font=”Poppins|500|||||||” text_font_size=”15px” text_line_height=”2em” link_font=”Poppins|700|||||||” link_text_color=”#0092a3″ header_font=”||||||||” header_2_font=”Work Sans|700|||||||” header_2_font_size=”25px” header_2_line_height=”1.5em” text_orientation=”justified” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|tablet” custom_margin=”||20px|||” header_2_font_size_tablet=”30px” header_2_font_size_phone=”15px” header_2_font_size_last_edited=”on|desktop” header_3_font_size__hover=”22px” header_3_font_size__hover_enabled=”22px” header_3_line_height__hover=”1em” header_3_line_height__hover_enabled=”1em” header_2_font_size__hover=”26px” header_2_font_size__hover_enabled=”26px” header_2_letter_spacing__hover=”0px” header_2_letter_spacing__hover_enabled=”0px” header_2_line_height__hover=”1em” header_2_line_height__hover_enabled=”1em” header_2_text_shadow_style__hover=”none” header_2_text_shadow_style__hover_enabled=”none” header_2_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_2_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” header_3_letter_spacing__hover=”0px” header_3_letter_spacing__hover_enabled=”0px” header_3_text_shadow_style__hover=”none” header_3_text_shadow_style__hover_enabled=”none” header_3_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_3_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

As duas funcionalidades s\u00e3o bem semelhantes. No caso da Identifica\u00e7\u00e3o do Motorista<\/strong> haver\u00e1 apitos intermitentes dentro do ve\u00edculo a cada 1 minuto at\u00e9 que o motorista apresente o dispositivo, por\u00e9m a sua apresenta\u00e7\u00e3o n\u00e3o \u00e9 obrigat\u00f3ria e o motorista pode continuar usando o ve\u00edculo normalmente.<\/p>\n

J\u00e1 na Identifica\u00e7\u00e3o Obrigat\u00f3ria<\/strong>, acontece a combina\u00e7\u00e3o do acess\u00f3rio de identifica\u00e7\u00e3o (identificador) + bloqueio de igni\u00e7\u00e3o, o que torna obrigat\u00f3ria a identifica\u00e7\u00e3o do condutor para que seja poss\u00edvel ligar o ve\u00edculo. Ou seja, o condutor n\u00e3o conseguir\u00e1 dar a partida e iniciar o seu percurso enquanto n\u00e3o realizar a sua identifica\u00e7\u00e3o apresentando o dispositivo no local correto.\u00a0<\/p>\n

Para utilizar a Identifica\u00e7\u00e3o Obrigat\u00f3ria, primeiro voc\u00ea deve vincular os\u00a0identificadores\u00a0aos motoristas. Em seguida, deve autorizar os dispositivos, configurando quais colaboradores poder\u00e3o utilizar determinados ve\u00edculos.<\/p>\n

Aproveite para conferir um Webinar exclusivo sobre a funcionalidade aqui:<\/strong><\/p>\n

<\/span><\/p>\n

[\/et_pb_text][et_pb_video src=”https:\/\/youtu.be\/PxayX_qKC6I” _builder_version=”4.9.3″ _module_preset=”default” width=”100%” module_alignment=”left”][\/et_pb_video][et_pb_text _builder_version=”4.9.3″ text_font=”||||||||” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins|700|||||||” header_2_text_color=”#182c42″ header_2_font_size=”35px” header_2_line_height=”1.5em” custom_margin=”||10px||false|false” header_2_font_size_tablet=”30px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” border_color_all=”#1a0a38″ border_color_bottom=”rgba(0,0,0,0)” border_style_bottom=”none”]<\/p>\n

Cadastro de Usu\u00e1rios e Vincula\u00e7\u00e3o de Identificadores<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

Para fazer a autoriza\u00e7\u00e3o dos dispositivos, \u00e9 s\u00f3 seguir o passo a passo abaixo:<\/span><\/span><\/p>\n

1. Acesse o m\u00f3dulo\u00a0Usu\u00e1rios\u00a0<\/strong>no menu lateral esquerdo da plataforma e, em seguida, clique em Novo usu\u00e1rio<\/strong>:<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/1.png” title_text=”1″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

    \n
  1. No\u00a0Perfil<\/strong>, selecione\u00a0Motorista<\/strong>. Ent\u00e3o, preencha os dados obrigat\u00f3rios (nome e e-mail).<\/li>\n<\/ol>\n

    Lembre-se que o nome que voc\u00ea inserir neste campo \u00e9 o nome que aparecer\u00e1 nos relat\u00f3rios da plataforma. \u00c9 importante que seja inserido o email real do motorista no momento do cadastro do seu usu\u00e1rio. Por\u00e9m, caso o seu motorista n\u00e3o possua um e-mail, \u00e9 poss\u00edvel cadastrar um e-mail fict\u00edcio.<\/p>\n

     <\/p>\n

      \n
    1. Role a tela para baixo e preencha o c\u00f3digo de identifica\u00e7\u00e3o no campo\u00a0Identificador<\/strong>. O c\u00f3digo sempre ter\u00e1 12 d\u00edgitos, composto por n\u00fameros e letras do A ao F.<\/li>\n<\/ol>\n

      [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/2.png” title_text=”2″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

        \n
      1. Uma vez que todas as informa\u00e7\u00f5es tenham sido preenchidas, clique em\u00a0Salvar<\/strong>.<\/li>\n<\/ol>\n

        O perfil\u00a0Motorista\u00a0n\u00e3o possui acesso \u00e0 plataforma<\/strong>. Caso o condutor precise ter autoriza\u00e7\u00e3o de acesso, \u00e9 poss\u00edvel escolher um dos demais perfis e demarcar logo abaixo que o usu\u00e1rio tamb\u00e9m \u00e9 motorista.<\/p>\n

        IMPORTANTE:<\/strong>\u00a0Esse cadastro tamb\u00e9m pode ser realizado massivamente, caso sejam muitos condutores e identificadores. Caso tenha esta necessidade, envie para o nosso time de suporte uma planilha contendo os seguintes dados:\u00a0Nome, tipo de usu\u00e1rio que deve ser cadastrado, e-mail, c\u00f3digo do identificador <\/strong>e placa do ve\u00edculo\u00a0<\/strong>que cada condutor est\u00e1 autorizado a utilizar.<\/p>\n

        \u00a0Canais de Suporte:<\/p>\n

          \n
        • WhatsApp: <\/strong>0800 787 1010<\/li>\n
        • Telefone:\u00a0<\/strong>0800 787 1010<\/li>\n
        • Chat no canto inferior esquerdo da plataforma<\/li>\n<\/ul>\n

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          Autoriza\u00e7\u00e3o de Identificadores no Ve\u00edculo<\/h2>\n

          [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||0px|||”]<\/p>\n

          Uma vez que todas as parametriza\u00e7\u00f5es anteriores foram feitas, \u00e9 hora de autorizar os identificadores. Este \u00e9 o processo em que voc\u00ea vai indicar quais ve\u00edculos cada condutor estar\u00e1 autorizado a utilizar e ele pode ser realizado por placa, por grupo ou para toda a frota.<\/p>\n

          Autoriza\u00e7\u00e3o de Identificadores por Placa<\/strong><\/span><\/p>\n

          Para fazer a autoriza\u00e7\u00e3o de identificadores por placas individualmente, siga o passo a passo abaixo:<\/p>\n

            \n
          1. Acesse o menu\u00a0Ve\u00edculos\u00a0<\/strong>e busque o ve\u00edculo que deseja autorizar. Clique nos 3 pontinhos no canto direito da tela e depois Identificadores<\/strong> Autorizados > Adicionar autoriza\u00e7\u00f5es<\/strong>:<\/li>\n<\/ol>\n

            <\/strong><\/span><\/p>\n

            [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/3.png” title_text=”3″ _builder_version=”4.9.3″ _module_preset=”default” min_height=”321.2px”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

            2. Selecione os motoristas que deseja autorizar para aquele ve\u00edculo e clique em Adicionar<\/strong>. Aparecer\u00e3o nessa lista somente motoristas que tiverem um identificador vinculado em seu usu\u00e1rio.<\/p>\n

            [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/4.png” title_text=”4″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

            IMPORTANTE: <\/strong>Apenas os identificadores selecionados nesta etapa poder\u00e3o ligar o ve\u00edculo. Caso um condutor esteja com um identificador que n\u00e3o foi autorizado previamente na plataforma, o ve\u00edculo n\u00e3o ligar\u00e1<\/strong>. O ve\u00edculo precisa, necessariamente, estar com sinal de telefonia ativo para receber a informa\u00e7\u00e3o dos identificadores permitidos.\u00a0 Tamb\u00e9m \u00e9 importante mencionar que o ve\u00edculo pode levar at\u00e9 30 minutos para receber o comando de autoriza\u00e7\u00e3o<\/strong>.<\/p>\n

            Autoriza\u00e7\u00e3o de Identificadores por Grupo<\/strong><\/span><\/p>\n

            Para fazer a autoriza\u00e7\u00e3o de identificadores por grupos, siga o passo a passo abaixo:<\/p>\n

              \n
            1. Acesse o menu\u00a0Ve\u00edculos\u00a0<\/strong>e clique em\u00a0Gerenciar grupos<\/strong>:<\/li>\n<\/ol>\n

              <\/strong><\/span><\/p>\n

              [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/5.png” title_text=”5″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

              2. Clique nos tr\u00eas pontinhos ao lado do grupo que autorizar e clique em Identificadores autorizados:<\/strong><\/p>\n

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              3. Selecione os motoristas que deseja autorizar para aquele grupo e clique em Adicionar<\/strong>. Aparecer\u00e3o nessa lista somente motoristas que tiverem um identificador vinculado em seu usu\u00e1rio.<\/p>\n

              [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/4.png” title_text=”4″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

              Autoriza\u00e7\u00e3o de Identificadores de Toda a Frota<\/strong><\/span><\/p>\n

              Caso queira autorizar identificadores para todos os ve\u00edculos da frota de uma s\u00f3 vez, basta seguir o passo a passo abaixo:<\/p>\n

                \n
              1. Acesse o menu\u00a0Ve\u00edculos,<\/strong>\u00a0clique na\u00a0caixa de sele\u00e7\u00e3o no cabe\u00e7alho da tabela\u00a0<\/strong>e clique em\u00a0Selecionar todos:<\/strong><\/li>\n<\/ol>\n

                <\/strong><\/span><\/p>\n

                [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/7.png” title_text=”7″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                2. No cabe\u00e7alho da tabela, clique em Mais op\u00e7\u00f5es > Identificadores Autorizados > Autorizar autoriza\u00e7\u00f5es<\/strong>:<\/p>\n

                [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/8.png” title_text=”8″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                3. Selecione os motoristas que deseja autorizar para toda a frota e clique em Adicionar<\/strong>. Aparecer\u00e3o nessa lista somente motoristas que tiverem um identificador vinculado em seu usu\u00e1rio.<\/p>\n

                [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ text_font=”||||||||” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins|700|||||||” header_2_text_color=”#182c42″ header_2_font_size=”35px” header_2_line_height=”1.5em” custom_margin=”||10px||false|false” header_2_font_size_tablet=”30px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” border_color_all=”#1a0a38″ border_color_bottom=”rgba(0,0,0,0)” border_style_bottom=”none”]<\/p>\n

                Como remover ou substituir autoriza\u00e7\u00f5es?<\/h2>\n

                [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

                Para remover <\/strong>autoriza\u00e7\u00f5es dos ve\u00edculos, \u00e9 necess\u00e1rio utilizar a op\u00e7\u00e3o \u201csubstituir autoriza\u00e7\u00f5es\u201d.<\/p>\n

                IMPORTANTE: Excluir um usu\u00e1rio da plataforma n\u00e3o remove sua respectiva autoriza\u00e7\u00e3o da Identifica\u00e7\u00e3o Obrigat\u00f3ria.\u00a0<\/strong>Ao excluir um usu\u00e1rio, \u00e9 necess\u00e1rio seguir o passo a passo abaixo para evitar que ele continue autorizado a utilizar um determinado ve\u00edculo da frota.<\/p>\n

                A funcionalidade de substituir <\/strong>autoriza\u00e7\u00f5es faz com que todas as autoriza\u00e7\u00f5es previamente definidas sejam totalmente substitu\u00eddas pela nova sele\u00e7\u00e3o<\/strong>. Ou seja, todas as autoriza\u00e7\u00f5es previamente feitas para o ve\u00edculo ou grupo selecionado ser\u00e3o apagadas<\/strong>. A plataforma ir\u00e1 considerar apenas o novo embarque feito ap\u00f3s a substitui\u00e7\u00e3o<\/strong>.<\/p>\n

                Para substituir autoriza\u00e7\u00f5es, basta seguir o passo a passo abaixo:<\/p>\n

                  \n
                1. Na linha do ve\u00edculo que deseja autorizar uso, clique nos tr\u00eas pontos no canto direito e, em seguida, clique em Autorizar uso > Substituir autoriza\u00e7\u00f5es<\/strong>.<\/li>\n<\/ol>\n

                  [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/9.png” title_text=”9″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                  2. Selecione todos os identificadores que estar\u00e3o autorizados a utilizar aquele ve\u00edculo e clique em\u00a0Substituir<\/strong>.<\/p>\n

                  [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2025\/04\/10.png” title_text=”10″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                  Pronto! Agora a plataforma ir\u00e1 considerar apenas a nova sele\u00e7\u00e3o como autorizada a utilizar o ve\u00edculo selecionado. Este processo tamb\u00e9m pode ser feito por grupos ou para toda a frota de uma s\u00f3 vez.<\/p>\n

                  [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ text_font=”||||||||” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins|700|||||||” header_2_text_color=”#182c42″ header_2_font_size=”35px” header_2_line_height=”1.5em” custom_margin=”||10px||false|false” header_2_font_size_tablet=”30px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” border_color_all=”#1a0a38″ border_color_bottom=”rgba(0,0,0,0)” border_style_bottom=”none”]<\/p>\n

                  Orienta\u00e7\u00f5es para o Gestor de Frotas<\/h2>\n

                  [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                  Visualiza\u00e7\u00e3o dos dados por motorista<\/strong><\/span><\/p>\n

                  Com todas as configura\u00e7\u00f5es realizadas, ser\u00e1 poss\u00edvel identificar os percursos, alertas e ofensas cometidas por condutor. O nome ser\u00e1 informado nos relat\u00f3rios no campo Motorista.<\/b><\/p>\n

                  <\/strong><\/span><\/p>\n

                  [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/2024-07-09_11h40_18.png” title_text=”2024-07-09_11h40_18″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                  Ve\u00edculo que passou por manuten\u00e7\u00e3o<\/strong><\/span><\/p>\n

                  Caso algum ve\u00edculo passe por assist\u00eancia t\u00e9cnica no rastreador<\/b>, ser\u00e1 necess\u00e1rio conferir se todos os identificadores <\/b>est\u00e3o corretamente embarcados<\/b>\u00a0ap\u00f3s a conclus\u00e3o do servi\u00e7o.<\/p>\n

                  Durante a manuten\u00e7\u00e3o, pode ser que o t\u00e9cnico realize testes no ve\u00edculo, que pode causar aa substitui\u00e7\u00e3o dos identificador j\u00e1 embarcados anteriormente apenas pelo identificador que ele testou no momento da manuten\u00e7\u00e3o.<\/p>\n

                  Ent\u00e3o se h\u00e1 mais de um iButton<\/i> que deveria estar embarcado nesse ve\u00edculo, o gestor precisar\u00e1 refazer o reembarque conforme as informa\u00e7\u00f5es passadas nessa p\u00e1gina.<\/p>\n

                  Para visualizar se os ve\u00edculos est\u00e3o com todos os identificadores embarcados, acesse o menu Ve\u00edculos<\/b> e analise o campo de autoriza\u00e7\u00f5es ao lado de cada placa:<\/p>\n

                  <\/strong><\/span><\/p>\n

                  [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/2024-07-09_11h45_06.png” title_text=”2024-07-09_11h45_06″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ text_font=”||||||||” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins|700|||||||” header_2_text_color=”#182c42″ header_2_font_size=”35px” header_2_line_height=”1.5em” custom_margin=”||10px||false|false” header_2_font_size_tablet=”30px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” border_color_all=”#1a0a38″ border_color_bottom=”rgba(0,0,0,0)” border_style_bottom=”none”]<\/p>\n

                  Orienta\u00e7\u00f5es para os Condutores<\/h2>\n

                  [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                  Para realizar a identifica\u00e7\u00e3o e o desbloqueio do ve\u00edculo, siga o passo a passo abaixo:<\/p>\n

                  1. Coloque a\u00a0chave do ve\u00edculo no primeiro est\u00e1gio de igni\u00e7\u00e3o.<\/b><\/p>\n

                  2. Encoste a parte met\u00e1lica do identificador <\/b>no sensor instalado <\/b>no painel do ve\u00edculo:<\/p>\n

                  [\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/2024-07-09_13h42_26.png” title_text=”2024-07-09_13h42_26″ _builder_version=”4.9.3″ _module_preset=”default” min_height=”100px” max_height=”235px”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n

                  3. A identifica\u00e7\u00e3o estar\u00e1 completa<\/b> ao ouvir\u00a0um apito \u00fanico<\/b>.<\/p>\n

                  ATEN\u00c7\u00c3O!<\/b><\/span><\/p>\n

                  Caso o condutor n\u00e3o <\/b>se identifique<\/b>:<\/b>\u200b O ve\u00edculo\u00a0N\u00c3O<\/b>\u00a0ligar\u00e1 normalmente e n\u00e3o ser\u00e1 poss\u00edvel iniciar o percurso at\u00e9 realizar\u00a0o procedimento de identifica\u00e7\u00e3o.\u200b<\/p>\n

                  Caso o condutor escute dois apitos:<\/b>\u200b Orient\u00e1-lo a entrar em contato com o gestor respons\u00e1vel, para verificar se o identificador est\u00e1 autorizado no ve\u00edculo dentro da plataforma. \u200b<\/p>\n

                  Caso o condutor n\u00e3o ou\u00e7a nenhum apito:<\/b> \u200b Orient\u00e1-lo a entrar em contato com o gestor respons\u00e1vel, para contatar o time de Suporte ao Cliente da Mobi7, para avalia\u00e7\u00e3o da configura\u00e7\u00e3o do\u00a0rastreador.<\/p>\n

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                  Conte\u00fados relacionados<\/h2>\n

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