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header_3_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]

O cadastro dos seus usu\u00e1rios \u00e9 essencial para o bom funcionamento da plataforma \u00a0Mobi7.<\/p>\n

Com essa fun\u00e7\u00e3o, \u00e9 poss\u00edvel criar usu\u00e1rios com diferentes tipos de acesso, podendo limitar o acesso \u00e0 placas espec\u00edficas e direcionar o envio de relat\u00f3rios e alertas. \u00c9 poss\u00edvel criar quantos usu\u00e1rios forem necess\u00e1rios.<\/em><\/p>\n

Para configurar novos usu\u00e1rios, siga os passos abaixo:<\/p>\n

    \n
  1. Clique em Usu\u00e1rios<\/strong>, no menu lateral esquerdo da plataforma;<\/li>\n
  2. Em seguida, clique no bot\u00e3o Novo usu\u00e1rio<\/strong>:<\/li>\n<\/ol>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/print-1-com-flecha.png” title_text=”print 1 com flecha” _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]

    Na pr\u00f3xima tela \u00e9 onde voc\u00ea poder\u00e1 inserir os dados necess\u00e1rios. As informa\u00e7\u00f5es de nome e e-mail s\u00e3o obrigat\u00f3rias<\/strong> e, opcionalmente, \u00e9 poss\u00edvel inserir uma foto e o telefone de contato para esse usu\u00e1rio.<\/span><\/p>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/print-2-com-flecha.png” title_text=”print 2 com flecha” _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]

    H\u00e1 seis op\u00e7\u00f5es de perfis dispon\u00edveis na Mobi7, sendo que 5 delas podem ser cadastradas dentro da plataforma. Clique em cada um dos perfis de acesso abaixo para entender suas respectivas permiss\u00f5es:<\/span><\/p>[\/et_pb_text][et_pb_accordion _builder_version=”4.9.3″ _module_preset=”default” toggle_font=”|700|||||||” box_shadow_style=”preset2″][et_pb_accordion_item title=”blank” _builder_version=”4.9.3″ _module_preset=”default” custom_css_main_element=”display:none;” open=”on”]

    Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Master” open=”off” _builder_version=”4.9.3″ _module_preset=”default”]

    Este \u00e9 o primeiro perfil cadastrado na plataforma Mobi7 no momento da contrata\u00e7\u00e3o. Esse ser\u00e1 o contato principal para quest\u00f5es administrativas e contratuais com a Mobi7. Possui acesso total dentro da plataforma e \u00e9 ele quem define a permiss\u00e3o para os outros usu\u00e1rios.<\/p>\n

    \u00c9 poss\u00edvel ter apenas um perfil master por empresa cadastrada.<\/p>\n

    Caso seja necess\u00e1rio alterar o e\u2013mail master, o usu\u00e1rio master atual deve fazer uma solicita\u00e7\u00e3o por meio do nosso Time de Suporte.<\/p>\n

    \u00a0Canais de Suporte:<\/span><\/p>\n

    \u2022\u00a0\u00a0\u00a0E-mail<\/strong>:\u00a0suporte<\/span>_mobi7@localiza.com<\/a><\/span><\/div>\n
    \u2022\u00a0\u00a0 WhatsApp:<\/strong>\u00a0(41) 9 8868-8039<\/span><\/div>\n
    \u2022 \u00a0 Telefone:\u00a0<\/strong>0800 787 1010<\/span><\/div>[\/et_pb_accordion_item][et_pb_accordion_item title=”Administrador” _builder_version=”4.9.3″ _module_preset=”default” open=”off”]

    \u00c9 o perfil de acesso com praticamente as mesmas permiss\u00f5es do acesso Master, por\u00e9m, pode ser limitada a visualizar apenas determinados ve\u00edculos. O administrador tem total autonomia dentro da plataforma, podendo editar, excluir ou cadastrar qualquer informa\u00e7\u00e3o dos ve\u00edculos aos quais possuir acesso.<\/p>\n

    N\u00e3o \u00e9 poss\u00edvel excluir o acesso do usu\u00e1rio master.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Contato” _builder_version=”4.9.3″ _module_preset=”default” open=”off”]

    \u00c9 um perfil de acesso para recebimento de informa\u00e7\u00f5es. Ele pode ser um cliente interno, que ser\u00e1 notificado quando um ve\u00edculo entrar nas depend\u00eancias da empresa; ou o gestor de uma base ou centro de distribui\u00e7\u00f5es, que ser\u00e1 informado sobre o andamento da entrega, por exemplo.<\/p>\n

    Este perfil n\u00e3o tem acesso \u00e0 plataforma, mas pode receber alertas e relat\u00f3rios programados para envio em seu e\u2013mail.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Membro” _builder_version=”4.9.3″ _module_preset=”default” open=”off”]

    Neste perfil, o usu\u00e1rio tem acesso \u00e0 plataforma Mobi7, por\u00e9m restrito a ve\u00edculos selecionados pelo gestor de frotas.<\/p>\n

    Permiss\u00f5es do Membro:<\/p>\n

      \n
    1. \n
        \n
      1. Visualizar todas as telas da plataforma;<\/li>\n
      2. Visualiza\u00e7\u00e3o limitada \u00e0s placas que possui permiss\u00e3o;<\/li>\n
      3. Consegue criar Pontos e Alertas para si e para outros;<\/li>\n
      4. Consegue exportar e agendar relat\u00f3rios para si e para outros;<\/li>\n
      5. N\u00e3o consegue criar grupos de ve\u00edculos e grupos de usu\u00e1rios;<\/li>\n
      6. N\u00e3o consegue embarcar iButtons;<\/li>\n
      7. N\u00e3o consegue cadastrar ou editar usu\u00e1rios.<\/li>\n<\/ol>\n<\/li>\n<\/ol>[\/et_pb_accordion_item][et_pb_accordion_item title=”Motorista” _builder_version=”4.9.3″ _module_preset=”default” open=”off”]

        \u00c9 um cadastro de identifica\u00e7\u00e3o para um colaborador que n\u00e3o ter\u00e1 acesso \u00e0 plataforma.<\/p>\n

        Neste perfil \u00e9 poss\u00edvel inserir a documenta\u00e7\u00e3o do motorista, possibilitando assim a visualiza\u00e7\u00e3o das datas de validade das Carteiras Nacionais de Habilita\u00e7\u00e3o (CNH) de todos os colaboradores que utilizam sua frota e est\u00e3o cadastrados na Mobi7.<\/p>\n

        \u00c9 neste cadastro que o v\u00ednculo do Dispositivo de Identifica\u00e7\u00e3o do Condutor deve ser feito.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Operador” _builder_version=”4.9.3″ _module_preset=”default” open=”off”]

        Este perfil de acesso tem visibilidade somente \u00e0 tela do mapa e visualiza somente os ve\u00edculos permitidos, n\u00e3o tendo acesso a outras partes da plataforma.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]

        Depois de definir o perfil de acesso do novo usu\u00e1rio, \u00e9 necess\u00e1rio selecionar quais ve\u00edculos ser\u00e3o visualiz\u00e1veis para o usu\u00e1rio cadastrado. Por meio da se\u00e7\u00e3o Ve\u00edculos e grupo de usu\u00e1rios<\/strong>, voc\u00ea pode liberar acesso \u00e0 toda sua frota para visualiza\u00e7\u00e3o ou apenas um grupo ou ve\u00edculos espec\u00edficos.<\/span><\/p>\n

        Feito isso, quando o usu\u00e1rio acessar a plataforma, ele ou ela ter\u00e1 acesso \u00e0 visualiza\u00e7\u00e3o somente dos ve\u00edculos que foram liberados previamente.<\/span><\/p>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/print-3-com-flecha.png” title_text=”print 3 com flecha” align=”center” _builder_version=”4.9.3″ _module_preset=”default” module_alignment=”center” height=”343px”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]

        A caixa de sele\u00e7\u00e3o “Tamb\u00e9m \u00e9 motorista<\/strong>” permite que todos os perfis de acesso tamb\u00e9m sejam identificados como motoristas, para que suas documenta\u00e7\u00f5es e c\u00f3digos do Identificador do Condutor tamb\u00e9m sejam inseridos no sistema.<\/span><\/p>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/Screenshot_1.png” title_text=”Screenshot_1″ align=”center” _builder_version=”4.9.3″ _module_preset=”default” height=”266px”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]

        Caso um determinado usu\u00e1rio ainda n\u00e3o tenha acessado a plataforma, aparecer\u00e1 o aviso de Acesso pendente<\/strong>\u00a0na respectiva linha do usu\u00e1rio que n\u00e3o realizou o acesso.<\/span><\/p>[\/et_pb_text][et_pb_image src=”https:\/\/ajuda.mobi7.com.br\/user-area\/wp-content\/uploads\/2020\/09\/Imagem2.png” title_text=”Imagem2″ align=”center” _builder_version=”4.9.3″ _module_preset=”default” height=”333px”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]

        Para criar uma senha de acesso \u00e0 plataforma, o usu\u00e1rio receber\u00e1 um email autom\u00e1tico enviado pela plataforma Mobi7. Basta acessar o email, clicar no link para a cria\u00e7\u00e3o de senha, criar a senha e acessar a plataforma.<\/span><\/p>\n

        Importante:\u00a0<\/strong>por quest\u00f5es de seguran\u00e7a, o link enviado pela plataforma expira em 24 horas ap\u00f3s o envio. Caso o usu\u00e1rio n\u00e3o consiga criar a senha dentro deste per\u00edodo, \u00e9 s\u00f3 acessar a tela de login da plataforma e clicar em “Esqueci minha senha”.<\/span><\/p>\n

        N\u00e3o est\u00e1 localizando o email enviado pela Mobi7?\u00a0<\/strong><\/span><\/p>\n

        Neste caso, tente buscar o email das seguintes formas:<\/span><\/p>\n

          \n
        • \n
            \n
          • \n
              \n
            • Cheque sua caixa de spam ou lixo eletr\u00f4nico;<\/span><\/li>\n
            • Procure pelo remetente do email: notificacao@mobi7.io<\/span><\/li>\n
            • Procure pelo assunto do email: “A<\/span>cesso<\/span> \u00e0 plataforma<\/span> Mobi7″<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|tablet” _builder_version=”4.5.8″ width=”100%” max_width=”1150px” custom_padding_tablet=”||||false|true” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1280px” locked=”off” custom_padding__hover_enabled=”off|desktop”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.5.8″ text_font=”||||||||” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins|700|||||||” header_2_text_color=”#182c42″ header_2_font_size=”35px” header_2_line_height=”1.5em” header_2_font_size_tablet=”30px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” border_color_all=”#1a0a38″ border_width_bottom=”4px” border_color_bottom=”#0092a3″]

              Conte\u00fados relacionados<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”20px|||” custom_padding_tablet=”0px||” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” padding_tablet=”0px||” padding_last_edited=”on|tablet” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/ajuda.mobi7.com.br\/user-area\/index.php\/espaco-do-cliente\/” button_text=”Voltar para o In\u00edcio” button_alignment=”left” _builder_version=”4.5.8″ custom_button=”on” button_text_size=”16px” button_text_color=”#f3fdff” button_bg_color=”#0092a3″ button_border_width=”5px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”10px” button_letter_spacing=”0px” button_font=”Poppins||||||||” button_use_icon=”off” locked=”off” button_bg_color__hover=”#009fb5″ button_bg_color__hover_enabled=”on|hover” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ 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